Dell System E-Support Tool (DSET) is an informative tool used by Dell’s support engineers to help diagnose problems for their clients. It is almost a requirement now and Dell usually refuses to continue support without a DSET report.
The problem is that DSET is only supported on Redhat and SuSE Linux and there isn’t any information on how to get it running in Ubuntu. I’ve assembled a rough guide on how to get DSET up and running on Ubuntu 10.04 and 12.04 and it is tested against a Dell R610 and R620.
We recently got sent a Dell R620 to evaluate and while its technical specification is amazing there are a few things that need to be handled first.
As far as Ubuntu and the Dell R620 go, Precise (12.04) is the only way to go here. Every release before Precise has issues with this hardware in one way or another. This is new hardware of after all.
For our “use case” we downgraded the PERC H710P controller to a H310 controller so we can have direct access to the drives via pass-through. The H310 allows TRIM support for SSDs and SMART data via smartctl to be used without any problems. If you are interested in SMART information and PERC H700 series RAID controller, I posted about possible workarounds at Dell’s customer support site.
The idea is simple, two subnets (separate networks) and then route packets from one to the other. The environment, however, is not symmetric. We wanted to contact a node on the other subnet and we could see the packets travelling over the switch to the router back through another switch to the node, but the node itself refused to reply.
Each node has two NICs and each NIC is connected to a separate network. If you try to connect or ping one node from another, Linux is smart enough to go directly over the NIC with the right network. If a NIC should ever fail, the failover is that the packets are then routed up one network to the router then over to the other network.
Since there is an Ubuntu package ‘firmware-b43-lpphy-installer’ which is up to date and will work against the 3.0 kernel, my earlier posts are obsolete. If you are not running Ubuntu, then you will still need to reference my post.
The latest 3.2 Linux kernel however has a few ABI changes, most notably in the network stack which effects the Broadcom’s wl module. Most notably is: .ndo_set_multicast_list which was replaced with .ndo_set_rx_mode.